Start hereWhat is a high-frequency day?
The same loyalty account completes 6 or more transactions with the same cashier on one day.
4,202cashier–member relationships checked
3median transactions
10 or fewertransactions for 75%
3 or feweractive days for 75%
1
HIGH
Strong, repeated pattern
Mark High when any one of these three rule sets is met:
Repeated high-frequency days
- 3+ high-frequency days
- Across 2+ weeks
- 30+ total transactions
- Same cashier handles 60%+ of the member’s activity
Repeated extreme days
- 2+ separate days with 10+ transactions
- 25+ total transactions
- Same cashier handles 70%+ of activity
Persistent weekly pattern
- 2+ suspicious weeks
- A suspicious week has 3+ active days or 15+ transactions
- 40+ total transactions
- Same cashier handles 60%+ of activity
2
REVIEW
Concerning, but needs checking
Mark Review when either rule is met:
Repeated busy days
- 2+ high-frequency days
- 15+ total transactions
- Same cashier handles 40%+ of activity
Recurring weekly visits
- 2+ active days per week
- In at least 2 different weeks
- 20+ total transactions
- Same cashier handles 50%+ of activity
3
NOT FLAGGED
Frequency alone is not suspicious
✓ Normal purchases on several days✓ Regular weekly shopping✓ Several visits with normal checkout volume✓ One unusual day with no recurrence✓ Activity spread across many cashiers
Why this allows for house-help and office purchases
A house-help or office assistant may shop several times a week. That alone does not trigger a strong alert. The rules look for a combination of repetition, many transactions in one day, persistence across weeks, meaningful total volume and concentration with the same cashier.
Example that would not be flaggedShopping three times a week, with one normal checkout each visit.
WORDS USED IN THE DASHBOARD
What each measure means
Active daysDays with at least one transaction.
High-frequency daysDays with 6+ transactions for the same cashier and member.
Active weeksDifferent calendar weeks with activity.
Multi-visit weeksWeeks with activity on 2+ days.
Maximum in one dayThe busiest single day.
Total transactionsAll transactions in that cashier–member relationship.
Cashier concentrationThe share of that member’s activity handled by this cashier.
Risk levelHigh, Review or not flagged, based on the rules above.
WHAT A FLAG EXPLANATION LOOKS LIKE
High: This member completed 86 transactions with cashier 20604 across 7 high-frequency days in 4 weeks. The cashier handled 82% of the member’s activity. The highest daily count was 18.